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Health & Safety FAQ

What will health and safety look like at Content Marketing World?
Content Marketing World, an Informa event, will will follow all local mandates and CDC guidelines around vaccinations and mask wearing. In addition, Content Marketing World will follow Informa’s AllSecure priority commitments. Visit the health and safety page for specific details and procedures.

What policies are in place for the off-site activities?
All off-site events follow the same protocols as the on-site event.

How are you going to ensure people stick to the rules?
Content Marketing World is working very diligently with all of our vendors to ensure a safe event for all attendees. In addition to government, local authority, and corporate guidance, we are working with our partners at the Huntington Convention Center to ensure appropriate hygiene. The HCC is a GBAC STAR facility as rated by ISSA, the worldwide cleaning industry association.

What health, safety, and cleaning procedures will be in place at the venue?
The Huntington Convention Center is using industry-leading approaches to cleaning, disinfection, ventilation, and employee training. To learn more about their safety measures, watch this video.

Will medical assistance be provided on site?
The First Aid Station is located in Expo Hall A of the convention center. Medical personnel will be available to assist guests.

Who should I contact for any health and safety specific questions while I attend the event?

The Content Marketing World team will be available to answer questions. Stop by the Registration counter or the CMI booth on the Expo Hall floor and we will be happy to assist. All other inquiries should be sent to [email protected].

What should I do if I have COVID-19 symptoms before arriving at the event?

If you feel unwell and have any of the known symptoms of COVID-19, we must ask that you stay home. If you test positive for COVID-19 and are unable to travel, we will work with you and your hotel to accommodate you. Please contact Stephanie Stahl at 202-256-7041 or [email protected] for assistance.

What should I do if I have COVID-19 symptoms while attending the event?
If you are experiencing symptoms of COVID-19, we must ask you to leave the venue. Please visit the First Aid Station in Expo Hall A for testing.

In The Convention Center 

Will there be enough room to maintain social distancing?
Session room seating will include extra spacing for comfort, and presentations will be available on demand through our virtual platform for anyone who wishes not to participate in person. We designed the floorplan to give everyone space and comfort and reduce the chance of crowding. Speakers will practice social distancing when speaking in their sessions.

How will food and beverages be served at the event?
Food and beverage service will follow local specifications and will rely on individually wrapped items and/or staff service.

Does the venue have water stations available to refill water bottles?
Yes, there are touchless water bottle refill stations located around the convention center. There will also be water bubblers available at the event.

I’m an Exhibitor. Do you have additional cleaning measures for booths?
Yes, Exhibitors can order enhanced cleaning and disinfection services for their booths. The venue will also spray all booths with an electromagnetic cleaner nightly.

Are Content Marketing World vendors and partners following the same protocols?
All Content Marketing World vendors and partners have rigorous health and safety standards in addition to agreeing to comply with our Informa AllSecure standards.


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