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Kathy Wilcox

In Kathy Wilcox’s world, the most important question is often the one that hasn’t been asked yet. Because to Kathy, asking what hasn’t been asked is how you can move beyond the easy answers and start to get to the real insights – the ones that stop people in their tracks; that can catalyze, empower, elevate, transform. For organizations struggling to answer tough challenges, those are the insights that can propel them toward new solutions, new opportunities, new growth.

Kathy has always had an innate curiosity, which goes hand in hand with a natural, easy calmness. When a person is truly open to exploring any solution, there is very little that can ruffle them, and Kathy is the very embodiment of that openness: “yes, and…” is her frequent response to questions and suggestions. It’s in part a reflection of her personality and in part an indication of her skills as a researcher, strategist and moderator trained in appreciative inquiry. Kathy channels all of this into helping teams examine how they think, interact and behave, and  develop new strategies that improve the dynamics, culture and performance of an organization. She will gently push them to build on the work they are doing, often seeming to be a step ahead of the conversation in the room as she helps make sense of even the most complicated people, ideas, structures, processes and situations.

With a Bachelor of Arts in Psychology, Kathy began her career in advertising as an account manager, where she discovered that her true passion lay in understanding and exploring the relationships that drove high performance. She received her Masters in Organizational Development from Case Western Reserve University. She is also certified in FIRO-B assessments and is a certified leadership and health coach.

Those who have worked with Kathy speak highly of her depth of knowledge, thoughtful empathy and ability to create an environment where people can feel comfortable pushing beyond their familiar patterns and habits to find and define their vision. It’s the kind of purposeful change that is the essence of the work she does at Switch.
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