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Code of Conduct

This code of conduct outlines our expectations for participant behavior, as well as the consequences for unacceptable behavior. We invite all sponsors, speakers, attendees, media, exhibitors and other participants to help us realize a safe and positive conference experience for everyone. All determinations of appropriate or inappropriate behavior are in Informa’s sole discretion and the decision(s) of the Informa representatives on-site will be final.

Be respectful

Content Marketing World aims to be inclusive and welcoming to all. The even is not a place for inappropriate, disruptive, threatening or abusive behavior – either in person or online, to other delegates, partners, speakers or our staff. We have zero tolerance towards such behavior at any time or any location during CMWorld. For the avoidance of doubt, this type of behavior could include (but is not limited to):

  • offensive spoken or written comments related – but not limited – to gender identity and expression, age, sexual orientation, disability, physical appearance, race, ethnicity, religion, belief or political opinion
  • deliberate intimidation and bullying in person or virtually
  • a lack of respect, including microaggressions and harassing or degrading others
  • harassing photography or videography
  • sustained disruption of talks, content or other events
  • inappropriate or unwanted physical contact
  • violent or aggressive behavior – both verbal and physical
  • sexual harassment, such as unwanted sexual advances, requests for sexual favors or visual, verbal or physical conduct of a sexual nature, including intrusive staring of a sexual nature
  • acting in a way, or running an activity, that feels like it is not equitable or excludes people
  • behaving inappropriately and acting in a way that negatively impacts others under the influence of alcohol and/or any other substance.

Our expectation is that every delegate, representative or partner attending one of our events or interacting with our brand – as well as every member of the CMWorld team – behave in a decent, fair, responsible and reasonable way towards one another, our staff, company property, customers and suppliers. We expect that people will respect the dignity of others. Everyone at our event or working with our brand has the right to feel safe, welcomed, supported, treated with respect and heard.

Be safe

Ensuring that we operate in a safe and secure manner is integral to CMWorld. We require that you support us by:

  • complying with any security and safety procedures and policies applicable to CMWorld
  • following all instructions given by CMWorld staff and/or security, in the case of emergency or otherwise
  • reporting any incidents or hazards to us that you become aware of, during CMWorld.
Be professional

Delegates are required to comply with the dress code for CMWorld which is ‘business casual’. You may be asked to change into more appropriate clothing if you do not comply with the dress code. If you refuse to comply with the dress code, you may be asked to leave CMWorld. 

Consequences of Failure to Comply With the Code

Informa may act if it feels any individual or group has failed to meet the standards set by this Code of Conduct. This could include revoking the individual or group’s passes without refund, but further action could also be taken, which could involve informing the appropriate authorities and/or the organization that paid for the pass(es). 

Help Us and Report Incidents

If you experience a violation of this Code of Conduct at CMWorld, please contact a member of the event staff or let us know at [email protected]. 


If you feel uncomfortable in a certain situation while at CMWorld, please remove yourself from the situation. 

As you would in any major city, please take precautions to stay safe and protect your possessions at all times.

All violations of the law should be reported to local law enforcement. For emergency assistance in the U.S., dial 911. 

General

All determinations of appropriate or inappropriate behavior are at our sole discretion and our decision is final. This Code of Conduct may be revised at any time by Informa. 

This Code of Conduct is without prejudice to our rights, all of which we expressly reserve.